How to create the big C in business…
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Yes, it’s “Culture”.
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People often discuss it as a secret weapon, almost a panacea for all business problems.
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The late Peter Drucker said: "Culture eats strategy for breakfast".​
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One of the most common questions I get from people about culture is:
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- How can I build a great culture?
- What is the best way?
- How do we make it a special place?
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Many want to KNOW THE SECRET - the algorithm - the recipe...the one thing!
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But as you probably already have guessed - there is NO ONE THING.
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Maverick leaders see culture as the foundation of building a great business, and they are doing a thousand things that feed into creating and maintaining that culture.
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This has also been confirmed by many of the Maverick leaders I had on the Hospitality Mavericks Podcast Show over the years.
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These leaders often, from the outset, decided what kind of organisation they wanted to build.
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Not the size but the kind of SOUL it will have.
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I have found 5 AREAS they work on constantly to create the Soul:
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1️⃣ Define it - what kind of company, impact and culture they want (starts with clarity on purpose, mission, and vision)
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2️⃣ Teach it - They effectively teach their people what kind of future and culture they want - it's embedded into all the touch points on their employee and customer journey.
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3️⃣ Live it - This is the hardest part - not only what they say - but what they do every second, minute, hour and day.
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4️⃣ Measure it - We all know that what gets measured gets done and has focus. The same goes for culture.
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5️⃣ Reward it - Many leaders I have met over the years have a strong mismatch between what they say they want and what they actually reward.
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Every area needs constant attention to achieve a magical mixture.
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Yes - it’s a Hercules' job.
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That is why often many leaders don't do it - so don't be like most.
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Instead, focus on improving it by 1% every day, and by the end of the year, that compounds to 37 times better culture and, thereby stronger business results.
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What is your approach to building a great culture?

This is originally from a LinkedIn post last week - check it out here​

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• The principles of the Entrepreneurial Operating System (EOS).
• The difference between visionary and integrator roles.
• How to ensure better accountability in your business.

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Learn:

• How to use culture as the foundation of solid business growth.
• Why culture is a hardcore business skill.
• Explore the challenge of balancing the needs of employees with the challenges of running a successful hospitality business.

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# 1 EXPANSION THROUGH CULTURE - The Scandi Way

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