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Hospitality Mavericks

๐ŸŽง๐ŸŽ™ Maverick Talk ๐Ÿš€๐ŸŽง - Leading with Empathy

Published 12 months agoย โ€ขย 2 min read

BY MICHAEL TINGSAGERโ€‹

Five minutes each week that could change your leadership and or business forever.


LATEST EPISODE

My latest conversation is with a fellow Dane โ€“ Rie Kattrup Lorentzen, currently the UK Head of Food at Ole & Steen.

The conversation sheds light on the challenges that women face in the culinary industry and the impact that they can still make despite the obstacles. Tune in as we unpack more about giving teams clear direction, advice for female leaders, learning from mentors, and the art of keeping dishes simple and tasty.


QUOTE I'M REFLECTING ON


WATCH WEBINAR

It was a great pleasure to moderate this great webinar by Worldline discussing this important topic:

"How can you make your customer journey unique and expand your food service business?"
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I was joined by some great experts - Dan Mรฅrtensson - Worldline, Tim Brown - Oracle Food and Beverage, Masson Sylvain - SSP Group plc, and Maximilian Vigier - SKEAT.
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Take advantage of this great chance to learn what great operators KNOW and DO to build an incredible customer journey and watch the replay now!


MINI-UNIVERSITY

โ€œThe biggest concern for any organisation should be when their most passionate people become quietโ€

- Tim McClure

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What happens when your most passionate people go quiet?

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What happens when your most passionate people leave your business?

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It starts to cloud the culture.

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The reason for this is often due to the environment having become dysfunctional.

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That leads people to become more self-protective and their behaviours do not focus on the greater good of the organisation.

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That then starts a death-spiral which in the worst case can lead to the demise of the organisation.

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One of the leaderโ€™s prime responsibilities is to pick up the signals of the passionate people going quiet, and to respond to this.
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But even more importantly, donโ€™t get to this point in the first place.

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When you have a passionate team inspired to help the organisation achieve its vision while fulfilling its purpose, you should focus on sustaining this vibe.

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Itโ€™s much easier than trying to fix the culture.

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What do you do to make sure your passionated people do not quit?


COMING SOON


MORE LEARNING


Todayโ€™s email is presented by

A knowledge sharing platform for hospitality, thatโ€™s affordable and easy to use.

Also comes pre-loaded with our amazing video-based compliance training and courses.

Saving you 50% or more, on what you are paying now!

Get in touch here


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Until next week,

โ€‹

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Hospitality Mavericks

by Michael Tingsager

We wanted to show there was another way to build and lead businesses. So Hospitality Mavericks was born. We wanted to gather together the worldโ€™s Mavericks who do things differently from the norm. They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet. That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders. We are the home to impactful leaders that KNOW and DO things in a better way. A network for those seeking a different path. So donโ€™t just be like the others! Dare to Be Different โœŠ

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